Privacy Policy

Last Updated: 11 March 2024

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Introduction

The UK Space Agency is an executive agency of the Department for Science, Innovation & Technology (“DSIT”) of 1 Victoria Street London SW1H 0ET.

 

The UK Space Agency is Data Controller for the information you provide.

The UK Space Agency has contracted with UMi Commercial Limited (“UMi”) to deliver Ignite Space 2024 and 2025 (the “Events”). UMi is Data Processor.

 

This policy applies to the personal information you give us or which we receive in relation to the Events.

Any changes we may make to our Privacy Notice in the future will be posted on this page.

What information do we collect about you

 

The information we hold will have been provided by you as part of your registration for the Events, including when you contact us or we contact you by telephone, webchat and/or video conferencing such as Microsoft Teams.

 

Please note that calls may be recorded for training and quality assurance purposes.

 

The personal data we collect, store and process is:

Names, telephone numbers and email addresses of delegates, exhibitors or sponsors who enquiry about and/or register for the Events.

 

We also collect organisation name, position and address.

Why do we need the information?

We use your information to enable us to run our business and manage our relationship with you effectively, lawfully and appropriately.
The information will be used as follows:

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• To deliver services to you;

• For audit and management information purposes, and to produce statistics and to promote the success of the Events; and

• To notify you about changes to the Events.

• We also use your information for the following legitimate business reasons:

• To measure the quality of our services and improve them; for example, through customer satisfaction, monitoring and evaluation of our services – we may use a third party to carry this out on our behalf;

• To help us service customers' needs more effectively and to develop and maintain meaningful relationships, recognising the different ways in which we have interacted with you and the range of services you have received;

• To send you updates about the services you have registered for;

• To better understand the local business market and analyse our impact on the wider economy;

• To ensure we meet our targets and other contractual commitments; and

• To prevent and detect fraud and irregularity.

 

You may be able to object to these uses by contacting us.

Where do we store your information?

 

Personal data is predominantly stored in the UK or the European Union; however, where we process Personal Data elsewhere, we shall ensure it is protected and transferred in a manner consistent with legal requirements and in accordance with adequacy agreements and / or appropriate safeguards (i.e. International Data Transfer Agreements).

How long will we hold your information?

 

We will store your information securely until 31 March 2026.

Who else will receive the information?

We may disclose your information to the following types of organisation:

 

1. Funders, auditors, advisers and authorities
   
   Your personal data will be shared by us with other Government Departments or public authorities where necessary.
   
   We may share your data if required to do so by law, for example by court order or to prevent fraud or other crime.
   
   We may share your information with our advisers so we can take advice, or with our own auditors for auditing purposes. We will disclose your information to regulatory or enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings.
    

2. UMi
   
   UMi Commercial Ltd, trading as UMi, whose registered office is at Navigators Point, Belmont Business Park, Durham, DH1 1TW, is Data Processor for delivery of the Events.
    

3. Partners and sponsors
   
   We may share your information, both core details about you and your business and details of our interactions with you, with the partners and sponsors named on the website. We will only share your information if you want to receive additional information from these partner organisations.
    

4. Contractors
   
   We may allow third party providers and contractors who supply services to us or who process information on our behalf incidental access to your information. We will ensure that we have appropriate contracts in place and that they keep your information secure and do not use it for their own purposes.

 

How do we safeguard your information?

We will keep your information secure by taking appropriate technical and organisational measures against the unauthorised or unlawful processing of that information and against its accidental loss, destruction or damage.

 

What are your rights?

Subject to certain conditions, you have the following rights in relation to the personal data that we hold about you:

 

• to obtain a copy of your personal data;

• to restrict or object to our use of your personal data;

• to ask us to delete or correct your personal data;

• where you have provided consent, to withdraw it;

• to transfer your personal data to another data controller; and

• to make a complaint to the Information Commissioner’s Office (ICO) if you think we are not handling your personal data fairly or in accordance with the law.

 

Please also let us know (using our contact details below) if there are any changes to your information, or if you notice any mistakes in the information that we hold about you as this helps us to keep it up to date and reliable. We may contact you from time to time to check whether the information we have on you is still accurate and up to date.

You can also contact us if you want to be added to, or removed from, our mailing lists.

Contact details

 

For the purposes of the GDPR, the Data Protection Officer details are:

DSIT Data Protection Officer, Department for Science, Innovation and Technology 1 Victoria Street London SW1H 0ET

 

Email: dataprotection@dsit.gov.uk

If, after speaking to us regarding any of the ways we use your Personal Data, you wish to make a complaint, you can do so by contacting the Information Commissioner’s Office whose phone number is 0303 123 1113. Further details are available on their website: https://ico.org.uk/global/contact-us/

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Use of Cookies

A cookie is a small file of letters and numbers that we store on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies contain information that is transferred to your computer’s hard drive. The term ‘cookies’ can be used inter-changeably with other terms such as pixels, snippets which are all used to track individuals on our website.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve your experience.

Upon entry to our website, a cookie banner will be displayed asking for your consent to the use of cookies. We use this express consent as the lawful basis for the use of cookies in addition to those that are essential for basic website functionality.

You will have the option to individually manage your cookie settings across the Analytics, Functional and Advertising categories. You will have the opportunity to revisit your preferences at any time and amend your consent, through the use of our cookie settings tool. Note: when using an incognito or private browsing session, your cookie preferences are unlikely to be remembered and you will likely be asked to provide your consent on your next visit to our website.

 

This information provides statistical data about our visitors browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service.

This website uses the following cookies:

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• We use cookie control provided by Wix to control user consent and the use of cookies. Further details on Wix cookies are available by visiting: https://support.wix.com/en/article/cookies-and-your-wix-site

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

• Further tracking will be done via umi_tc and we track page views and clicks with a __umit

 
Managing cookies within your internet browser:

To find out more on cookies generally and about how to restrict or block the cookies this site uses, please visit www.aboutcookies.org.